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Each slab is a masterpiece of Nature,
let’s make sure it is the right one to satisfy our customer.”

Gianluca Budri – Marmo Elite CEO

OUR CUSTOMIZED WARRANTY

PRELIMINARY BRIEFING

Our first aim is to connect with the customer and his project. For this reason, the inspection starts with a video call, during which we agree on the main features of the slabs. These characteristics will be essential for the next phase of the inspection.

DETAILED INSPECTION

During the inspection of the slab, all relevant information are pointed out: sizes, finishing, thickness, planarity and any possible vent are underlined through sketches and hight quality pictures.

THE INSPECTION REPORT

All the information regarding the slab are included in the inspection report which is signed by the client together with order confirmation. This document represents the guarantee that the slab has the declared characteristics, in this way removing any risk for the customer.

The inspection process is a free service which is always appreciated by customers who do not have the possibility to see the slabs in person. Each inspection phase is well studied in order to guarantee the quality of every detail.

RELY ON OUR NATURAL STONE PROFESSIONALS

  • Dedicated pre-sale assistance. We personally make sure that the material has all the needed features to perfectly fit to your project.
  • Guarantee of conformity. All slab characteristics are specified in the inspection report.
  • After sale assistance. We support you also after the sale has ended, committing ourselves to intervene in case the slab does not comply with what has been declared.

FIND THE PERFECT SLAB

Explore our virtual collection with more than 100 different materials to find the one that is right for you. Ask for our free inspection service.

We will help you to explore in detail the slab you are interested in, to make sure that it fully respects your needs.

 

VISIT OUR ONLINE STOCK